How to Claim Money from NDIS

Claiming money from the National Disability Insurance Scheme (NDIS) can be a complex process, but with the right information and guidance, it can become more manageable. This article provides a step-by-step guide on how to claim money from the NDIS.

1. Understanding the NDIS

The NDIS is an Australian government initiative that provides support and funding for individuals with disabilities. It aims to help people with disabilities live more independently and participate fully in society.

Before you can claim money from the NDIS, it’s essential to understand how the scheme works and whether you are eligible. The NDIS provides funding for reasonable and necessary supports, which can include things like assistive technology, therapy services, and personal care.

2. Eligibility Criteria

To be eligible for the NDIS, you must meet specific criteria:

2.1 Disability Criteria

You need to have a permanent and significant disability that affects your ability to perform daily activities or participate in the community.

How do I claim money from NDIS?
How do I claim money from NDIS?

2.2 Age Criteria

You must be under 65 years of age when you apply for the NDIS.

2.3 Residency Criteria

You must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.

If you meet these eligibility criteria, you can proceed with the claim process.

3. Gathering Documentation

Before making a claim, gather the necessary documentation to support your application. This may include:

3.1 Proof of Disability

Obtain medical reports, assessments, or any other relevant documentation that verifies your disability and its impact on your life.

3.2 Functional Capacity Report

If possible, obtain a functional capacity report from a healthcare professional. This report outlines your support needs and helps determine the appropriate funding level.

3.3 Personal Information

Collect your personal information, such as your name, date of birth, contact details, and Medicare or Centrelink number. This information will be required for your claim.

4. Making a Claim

Once you have gathered the necessary documentation, you can proceed with making a claim to access NDIS funding. There are several ways to lodge a claim:

4.1 Online Claim

The most convenient method is to complete an online claim form through the NDIS website. This allows you to submit your claim electronically, attach the required documentation, and monitor its progress.

claim money from NDIS

4.2 Phone Claim

If you prefer, you can call the NDIS contact center and request assistance with your claim. They will guide you through the process and help you complete the necessary paperwork.

4.3 Paper Claim

If you are unable to lodge an online or phone claim, you can request a paper claim form from the NDIS. Fill it out accurately, attach the required documentation, and send it by mail to the designated address. For an NDIS provider victoria see here.

5. Assessment and Planning

After submitting your claim, the NDIS will review your application and determine if you are eligible for funding. If your claim is successful, you will be contacted by an NDIS representative to schedule an assessment and planning meeting. This meeting is crucial as it helps determine the specific supports and funding you require.

During the assessment and planning meeting, you will discuss your goals, needs, and preferences. The NDIS representative will work with you to develop a personalized plan that outlines the supports and services you will receive. This plan is called the NDIS Plan or the Participant Plan.

6. Plan Review and Funding Allocation

Once your NDIS Plan is developed, it will be reviewed by the NDIS representative to ensure it meets your needs and aligns with the NDIS guidelines. You will have the opportunity to provide feedback and make any necessary adjustments.

After the plan is finalized, the NDIS will allocate funding based on the supports and services outlined in your plan. The funding may be managed in different ways, such as self-management, plan management, or agency management. You can choose the option that best suits your needs and preferences.

7. Using Your NDIS Funding

Once your NDIS Plan is active and funding is allocated, you can start using your funding to access the supports and services outlined in your plan. The NDIS provides flexibility in how you manage your funds, allowing you to choose the providers and services that best meet your needs.

Keep in mind that the NDIS funding is intended to cover reasonable and necessary supports related to your disability. It’s important to keep track of your spending and ensure that your funds are used appropriately and effectively.

8. Ongoing Support and Review

The NDIS is designed to provide ongoing support to participants. Throughout your NDIS journey, you will have regular plan reviews to assess your progress and determine if any adjustments or changes are needed. These reviews allow you to update your goals and supports based on your evolving needs.

If you encounter any challenges or have questions regarding your NDIS funding or plan, you can contact the NDIS contact center or your designated NDIS representative for assistance. They are there to provide guidance and support throughout the process.


Claiming money from the NDIS involves understanding the eligibility criteria, gathering the necessary documentation, and lodging a claim through the appropriate channels. Once your claim is approved, you will go through an assessment and planning process to develop a personalized NDIS Plan. With the allocated funding, you can access supports and services that assist you in living a more independent and fulfilling life.

Remember, the NDIS is there to support individuals with disabilities and their families. If you need guidance or have any questions, don’t hesitate to reach out to the NDIS or seek assistance from relevant support organizations. Claiming money from the NDIS can be a transformative step towards achieving your goals and improving your quality of life.

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