Understanding Level 2 in NDIS: A Comprehensive Guide


The National Disability Insurance Scheme (NDIS) is an Australian government initiative designed to provide support and services to individuals with disabilities. It aims to empower people with disabilities to lead independent and fulfilling lives by giving them greater choice and control over the services they receive. The NDIS operates on a tiered system, with different levels of support available based on an individual’s needs. In this article, we will delve into Level 2 of the NDIS, exploring its significance, eligibility criteria, and the services it offers.

What is Level 2 in NDIS?

Level 2 is one of the support levels within the NDIS framework. It represents a higher level of assistance for individuals who require substantial support due to the nature and extent of their disability. At this level, participants may experience significant challenges across various areas of their life, including mobility, communication, self-care, and social interaction. Level 2 funding aims to address these challenges and provide individuals with the necessary support to enhance their quality of life.

Eligibility Criteria

To be eligible for Level 2 support under the NDIS, individuals must meet specific criteria established by the scheme. These criteria include:

Disability: The person must have a permanent and significant disability that substantially reduces their functional capacity. The disability can be intellectual, physical, sensory, cognitive, or psychosocial in nature.

Age: The participant must be under the age of 65 at the time of application.

Residency: The person must be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.

Impact on Daily Life: The disability must significantly impact the person’s ability to participate effectively in activities of daily living or social and economic activities.

It is important to note that meeting the eligibility criteria does not guarantee automatic access to Level 2 support. The NDIS considers each application on a case-by-case basis, assessing the individual’s specific needs and circumstances.

Services and Supports Available at Level 2

Level 2 funding provides participants with a wide range of services and supports tailored to their individual requirements. Some of the key services available at this level include:

Assistance with Daily Activities

Participants at Level 2 may receive support with personal care activities such as bathing, grooming, dressing, and meal preparation. Assistance with household tasks like cleaning, laundry, and shopping may also be provided, enabling individuals to maintain a safe and comfortable living environment.

What is level 2 in NDIS?
What is level 2 in NDIS?

Therapeutic Supports

Therapeutic supports encompass a variety of services aimed at improving a person’s functional capacity and overall well-being. This may include access to physiotherapy, occupational therapy, speech therapy, and psychology services. These interventions help individuals develop essential skills, manage their disability-related challenges, and enhance their independence.

Community Participation

Level 2 funding encourages individuals to actively engage with their community by facilitating access to social and recreational activities. Support workers may accompany participants to community events, assist in building social connections, and encourage participation in hobbies or sports. These activities promote inclusion and help individuals develop a sense of belonging.

Assistive Technology

Assistive technology plays a crucial role in supporting individuals with disabilities. At Level 2, participants may receive funding for aids and equipment such as mobility devices, communication devices, home modifications, and sensory supports. These assistive technologies help individuals overcome barriers and promote greater independence in their daily lives.

Plan Management

Level 2 participants have the option to choose how their NDIS funds are managed. They can opt for plan management, which involves the support of a professional to handle the financial aspects of their NDIS plan. Plan managers assist in paying invoices, tracking expenses, and ensuring that funds are allocated appropriately according to the participant’s goals and needs.

Accessing Level 2 Support

To access Level 2 support under the NDIS, individuals need to follow a specific process:

NDIS Application: The first step is to submit an application to the NDIS. This involves providing information about the person’s disability, functional limitations, and support needs. The application should also include relevant medical reports and assessments.

Assessment and Planning: Once the application is accepted, an NDIS representative will schedule a planning meeting with the individual. During this meeting, the participant’s goals, aspirations, and support requirements will be discussed in detail. The planner will then develop a personalized plan outlining the approved supports and funding for the participant.

Plan Implementation: Once the plan is approved, participants can start implementing their supports. They can choose their preferred service providers and commence receiving the funded services and supports outlined in their plan. For different NDIS categories see here.

level 2 in NDIS

Plan Review: NDIS plans are generally reviewed annually to ensure that they continue to meet the participant’s needs. Participants have the opportunity to discuss any changes or adjustments to their plan during the review process.


Level 2 support under the NDIS provides crucial assistance to individuals with significant disabilities, enabling them to enhance their independence and overall well-being. By offering a comprehensive range of services and supports, the NDIS strives to improve the quality of life for participants at this level. Understanding the eligibility criteria, available services, and the process of accessing Level 2 support is essential for individuals and their families to navigate the NDIS system effectively. With the right support in place, individuals can lead fulfilling lives, participate in their communities, and achieve their goals with greater autonomy.

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